Smart Thermostat FAQ

Program Overview

What is the Smart Thermostat Program?
How will I know if I’m eligible to enroll?
How do I sign up for the Smart Thermostat program?

Incentives

What is my enrollment incentive?
When will I receive the one-time $50 Prepaid Mastercard for enrolling my smart thermostat in the program?
How do I receive the $25 Prepaid Mastercard annual participation incentive?
If I replace my old thermostat with a new model, will I receive an additional enrollment incentive?

Eligible Thermostats

Which thermostats qualify for the program?
Where can I find the Terms and Conditions for the program?

Energy Savings Event

What is an Energy Savings Event?
How will I know when an Energy Savings Event is called?
Will participating in the program compromise my comfort?
Am I allowed to opt out of Energy Savings events?

Support

What should I do if I no longer want to participate in the program?
What if I have additional questions about the program?

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