Orange & Rockland Smart Savers FAQ

Will participating in the program negatively impact my home’s comfort?

Participating in the program allows Orange & Rockland to make brief, limited adjustments to your home’s thermostat during periods of peak electric demand. These adjustments will only affect the temperature of your home by a few degrees, with minimal impact on comfort, and will occur on non-holiday weekdays and weekends. You can easily opt out of an event at any time, for any reason.

Am I allowed to opt out of demand response events?

Yes. At any time during an event, you can opt out from your thermostat, mobile device, or web app.

Does opting out of the pre-cool opt me out of the demand response event?

For the majority of devices, when you opt out of the pre-cool, you are also opting out of the demand response event. If you own an ecobee device, you must also opt out of the demand response event.

Check out the full FAQ page to learn more.

Orange & Rockland does not approve or endorse any one device or vendor over another and is not responsible for the vendors’ services and products. The Orange & Rockland logo is owned by Orange & Rockland.

*“Orange & Rockland” refers to both New York customers, as well as New Jersey customers served by Rockland Electric Company (“RECO”).

** The $25 annual incentive is issued after the second summer of enrollment, and only when you participate in at least 80% of event hours.

Google, Nest Thermostat, Nest Learning Thermostat and Nest Thermostat E are trademarks of Google LLC.

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